{"id":39,"date":"2026-09-26T11:25:32","date_gmt":"2026-09-26T11:25:32","guid":{"rendered":"https:\/\/ezpeps.co\/?page_id=39"},"modified":"2026-10-03T01:52:14","modified_gmt":"2026-10-03T01:52:14","slug":"contact-support","status":"publish","type":"page","link":"https:\/\/ezpeps.co\/?page_id=39","title":{"rendered":"Support &#038; Contact"},"content":{"rendered":"<h2>Start with Pepper<\/h2>\n<p><strong>Pepper is the EZpeps live-chat assistant and the first point of contact for customer support.<\/strong> Open the chat on any page to ask a customer-service question, find published catalogue or policy information, or check an order\u2019s status with an exact order ID.<\/p>\n<h2>What Pepper can help with<\/h2>\n<ul>\n<li>Published catalogue details, documentation, checkout, shipping, return, and payment-policy information.<\/li>\n<li>Read-only order-status and tracking information when you provide the exact order ID from your confirmation.<\/li>\n<li>Finding the correct public product, policy, or account path.<\/li>\n<\/ul>\n<h2>Contact Us<\/h2>\n<p>Use this form for a non-medical customer-service request that needs operations review, including a cancellation, address change, replacement request, delivery concern, payment-reconciliation question, or account-access issue. Your submitted form is routed to EZpeps operations at <a href=\"mailto:orders@ezpeps.co\">orders@ezpeps.co<\/a> for review and follow-up.<\/p>\n<p><strong>Do not include payment-card details, bank credentials, medical information, or dosing questions in this form, by email, or in chat.<\/strong><\/p>\n<div data-test='contact-form'\n\t\t\tid='contact-form-39'\n\t\t\tclass='jetpack-contact-form-container '\n\t\t\tdata-wp-interactive='jetpack\/form' 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role=\"button\" tabindex=\"0\" data-wp-on--click=\"actions.goBack\" href=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F39\">\u2190 Back<\/a><\/p><h4 data-wp-bind--aria-hidden=\"state.isSuccessMessageAriaHidden\" id=\"contact-form-success-header-bc47fbcdf6de1dab6a77f2e56ca9f8454455b7f8\">Thank you for your response. \u2728<\/h4>\n\n<template data-wp-each--submission=\"context.formattedSubmissionData\">\n\t\t\t\t\t<div class=\"jetpack_forms_contact-form-success-summary\">\n\t\t\t\t\t\t<div class=\"field-name-wrapper\">\n\t\t\t\t\t\t\t<div class=\"field-type-icon\" data-wp-watch=\"callbacks.watchFieldTypeIcon\"><\/div>\n\t\t\t\t\t\t\t<div class=\"field-name\" data-wp-text=\"context.submission.label\" data-wp-bind--hidden=\"!context.submission.label\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"field-value\" data-wp-text=\"context.submission.value\" data-wp-bind--hidden=\"!context.submission.showPlainValue\"><\/div>\n\t\t\t\t\t\t<a class=\"field-url\" data-wp-bind--href=\"context.submission.url\" data-wp-text=\"context.submission.value\" data-wp-bind--hidden=\"!context.submission.url\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a>\n\t\t\t\t\t\t<div class=\"field-rating\" data-wp-bind--hidden=\"!context.submission.rating\" data-wp-watch=\"callbacks.watchRatingIcons\"><\/div>\n\t\t\t\t\t\t<div class=\"field-images\" data-wp-bind--hidden=\"!context.submission.images\">\n\t\t\t\t\t\t\t<template data-wp-each--image=\"context.submission.images\">\n\t\t\t\t\t\t\t\t<div class=\"field-image-option\" data-wp-class--is-empty=\"!context.image.src\">\n\t\t\t\t\t\t\t\t\t<figure class=\"field-image-option__image\" data-wp-class--is-empty=\"!context.image.src\">\n\t\t\t\t\t\t\t\t\t\t<img alt=\"\" data-wp-bind--src=\"context.image.src\" data-wp-bind--hidden=\"!context.image.src\" \/>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAD\/ACwAAAAAAQABAAACADs=\" data-wp-bind--hidden=\"context.image.src\" \/>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<div class=\"field-image-option__label-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"field-image-option__label-code\" data-wp-text=\"context.image.letterCode\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"field-image-option__label\" data-wp-text=\"context.image.label\" data-wp-bind--hidden=\"!context.image.label\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/template>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"field-files\" data-wp-bind--hidden=\"!context.submission.files\">\n\t\t\t\t\t\t\t<template data-wp-each--file=\"context.submission.files\">\n\t\t\t\t\t\t\t\t<div class=\"field-file\">\n\t\t\t\t\t\t\t\t\t<div class=\"field-file__thumbnail\" data-wp-style--background-image=\"context.file.previewUrl\" data-wp-style--mask-image=\"context.file.iconUrl\" data-wp-bind--hidden=\"!context.file.hasPreview\"><\/div>\n\t\t\t\t\t\t\t\t\t<svg class=\"field-file__icon\" data-wp-bind--hidden=\"context.file.hasPreview\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t<path d=\"M14 2H6C4.9 2 4 2.9 4 4V20C4 21.1 4.89 22 5.99 22H18C19.1 22 20 21.1 20 20V8L14 2ZM18 20H6V4H13V9H18V20Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t<span class=\"field-file__name\" data-wp-text=\"context.file.name\"><\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"field-file__size\" data-wp-text=\"context.file.size\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/template>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/template><\/div><form action='https:\/\/ezpeps.co\/?page_id=39'\n\t\t\t\tid='jp-form-bc47fbcdf6de1dab6a77f2e56ca9f8454455b7f8'\n\t\t\t\tmethod='post'\n\t\t\t\tclass='contact-form commentsblock jetpack-contact-form__form has-no-jetpack-form-layout' aria-label=\"Support &amp; Contact\"\n\t\t\t\tdata-wp-on--submit=\"actions.onFormSubmit\"\n\t\t\t\tdata-wp-on--reset=\"actions.onFormReset\"\n\t\t\t\tdata-wp-class--submission-success=\"context.submissionSuccess\"\n\t\t\t\tdata-wp-class--is-first-step=\"state.isFirstStep\"\n\t\t\t\tdata-wp-class--is-last-step=\"state.isLastStep\"\n\t\t\t\tdata-wp-class--is-ajax-form=\"context.useAjax\"\n\t\t\t\tnovalidate >\n<input type='hidden' name='jetpack_contact_form_jwt' value='eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.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-XG5bY29udGFjdC1maWVsZCBsYWJlbD1cIk5hbWVcIiB0eXBlPVwibmFtZVwiIHJlcXVpcmVkPVwidHJ1ZVwiIC9dPGJyIC8-XG5bY29udGFjdC1maWVsZCBsYWJlbD1cIkVtYWlsXCIgdHlwZT1cImVtYWlsXCIgcGxhY2Vob2xkZXI9XCJ5b3VAZXhhbXBsZS5jb21cIiByZXF1aXJlZD1cInRydWVcIiAvXTxiciAvPlxuW2NvbnRhY3QtZmllbGQgbGFiZWw9XCJPcmRlciBJRCAoaWYgYXBwbGljYWJsZSlcIiB0eXBlPVwidGV4dFwiIC9dPGJyIC8-XG5bY29udGFjdC1maWVsZCBsYWJlbD1cIkhvdyBjYW4gb3BlcmF0aW9ucyBoZWxwP1wiIHR5cGU9XCJ0ZXh0YXJlYVwiIHJlcXVpcmVkPVwidHJ1ZVwiIC9dPGJyIC8-XG4iLCJoYXNoIjoiYmM0N2ZiY2RmNmRlMWRhYjZhNzdmMmU1NmNhOWY4NDU0NDU1YjdmOCIsInNvdXJjZSI6eyJlbnRyeV90aXRsZSI6IlN1cHBvcnQgJiBDb250YWN0IiwiZW50cnlfcGFnZSI6MSwic291cmNlX2lkIjozOSwic291cmNlX3R5cGUiOiJzaW5nbGUiLCJyZXF1ZXN0X3VybCI6Imh0dHBzOi8vZXpwZXBzLmNvIn0sInZlcnNpb24iOjIsImNpcGhlciI6ImFlcy0yNTYtZ2NtIn0.ZYgjIM6AAkgOAxLVosa3I3bMhT0YRDXM0xuFfPHrs9w' \/>\n<input type='hidden' name='jetpack_form_fill_duration' value='' \/>\n<br \/>\n\n<div style=\"\"  data-wp-interactive=\"jetpack\/form\" data-wp-context='{\"fieldId\":\"g39-name\",\"fieldType\":\"name\",\"fieldLabel\":\"Name\",\"fieldValue\":\"\",\"fieldPlaceholder\":\"\",\"fieldIsRequired\":\"1\",\"fieldErrorMessage\":\"\",\"fieldExtra\":[],\"formHash\":\"bc47fbcdf6de1dab6a77f2e56ca9f8454455b7f8\"}'  class='grunion-field-name-wrap grunion-field-wrap'  data-jp-field-id='g39-name' data-jp-visibility-root='g39-name' data-wp-class--jetpack-field--conditionally-hidden=\"state.isFieldHidden\" data-wp-watch--conditional-focus=\"callbacks.manageConditionalFocus\" data-wp-init='callbacks.initializeField' data-wp-on--jetpack-form-reset='callbacks.initializeField' >\n<label\n\t\t\t\tfor='g39-name' class=\"grunion-field-label name\" >Name<span class=\"grunion-label-required\" aria-hidden=\"true\">(required)<\/span><\/label>\n<input\n\t\t\t\t\ttype='text'\n\t\t\t\t\tname='g39-name'\n\t\t\t\t\tid='g39-name'\n\t\t\t\t\tvalue=''\n\n\t\t\t\t\tdata-wp-bind--aria-invalid='state.fieldAriaInvalid'\n\t\t\t\t\tdata-wp-bind--value='state.getFieldValue'\n\t\t\t\t\taria-describedby='g39-name-text-error-message'\n\t\t\t\t\tdata-wp-on--input='actions.onFieldChange'\n\t\t\t\t\tdata-wp-on--blur='actions.onFieldBlur'\n\t\t\t\t\tdata-wp-class--has-value='state.hasFieldValue'\n\n\t\t\t\t\tclass='name  grunion-field' \n\t\t\t\t\trequired='true' aria-required='true'  \/>\n \n\t\t\t<div id=\"g39-name-text-error\" class=\"contact-form__input-error\" data-wp-class--has-errors=\"state.fieldHasErrors\">\n\t\t\t\t<span class=\"contact-form__warning-icon\" aria-hidden=\"true\">\n\t\t\t\t\t<svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.50015 11.6402H7.50015V10.6402H8.50015V11.6402Z\" 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data-wp-context='{\"fieldId\":\"g39-email\",\"fieldType\":\"email\",\"fieldLabel\":\"Email\",\"fieldValue\":\"\",\"fieldPlaceholder\":\"you@example.com\",\"fieldIsRequired\":\"1\",\"fieldErrorMessage\":\"\",\"fieldExtra\":[],\"formHash\":\"bc47fbcdf6de1dab6a77f2e56ca9f8454455b7f8\"}'  class='grunion-field-email-wrap grunion-field-wrap'  data-jp-field-id='g39-email' data-jp-visibility-root='g39-email' data-wp-class--jetpack-field--conditionally-hidden=\"state.isFieldHidden\" data-wp-watch--conditional-focus=\"callbacks.manageConditionalFocus\" data-wp-init='callbacks.initializeField' data-wp-on--jetpack-form-reset='callbacks.initializeField' >\n<label\n\t\t\t\tfor='g39-email' class=\"grunion-field-label email\" >Email<span class=\"grunion-label-required\" aria-hidden=\"true\">(required)<\/span><\/label>\n<input\n\t\t\t\t\ttype='email'\n\t\t\t\t\tname='g39-email'\n\t\t\t\t\tid='g39-email'\n\t\t\t\t\tvalue=''\n\n\t\t\t\t\tdata-wp-bind--aria-invalid='state.fieldAriaInvalid'\n\t\t\t\t\tdata-wp-bind--value='state.getFieldValue'\n\t\t\t\t\taria-describedby='g39-email-email-error-message'\n\t\t\t\t\tdata-wp-on--input='actions.onFieldChange'\n\t\t\t\t\tdata-wp-on--blur='actions.onFieldBlur'\n\t\t\t\t\tdata-wp-class--has-value='state.hasFieldValue'\n\n\t\t\t\t\tclass='email  grunion-field' placeholder='you@example.com'\n\t\t\t\t\trequired='true' aria-required='true'  \/>\n \n\t\t\t<div id=\"g39-email-email-error\" class=\"contact-form__input-error\" data-wp-class--has-errors=\"state.fieldHasErrors\">\n\t\t\t\t<span class=\"contact-form__warning-icon\" aria-hidden=\"true\">\n\t\t\t\t\t<svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.50015 11.6402H7.50015V10.6402H8.50015V11.6402Z\" \/>\n\t\t\t\t\t\t<path d=\"M7.50015 9.64018H8.50015V6.30684H7.50015V9.64018Z\" \/>\n\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.98331 3.0947C7.42933 2.30177 8.57096 2.30177 9.01698 3.09469L13.8771 11.7349C14.3145 12.5126 13.7525 13.4735 12.8602 13.4735H3.14004C2.24774 13.4735 1.68575 12.5126 2.12321 11.7349L6.98331 3.0947ZM8.14541 3.58496C8.08169 3.47168 7.9186 3.47168 7.85488 3.58496L2.99478 12.2251C2.93229 12.3362 3.01257 12.4735 3.14004 12.4735H12.8602C12.9877 12.4735 13.068 12.3362 13.0055 12.2251L8.14541 3.58496Z\" \/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/span>\n\t\t\t\t<span data-wp-text=\"state.errorMessage\" id=\"g39-email-email-error-message\"><\/span>\n\t\t\t<\/div> \n\t<\/div>\n<br \/>\n\n<div style=\"\"  data-wp-interactive=\"jetpack\/form\" data-wp-context='{\"fieldId\":\"g39-orderidifapplicable\",\"fieldType\":\"text\",\"fieldLabel\":\"Order ID (if applicable)\",\"fieldValue\":\"\",\"fieldPlaceholder\":\"\",\"fieldIsRequired\":\"\",\"fieldErrorMessage\":\"\",\"fieldExtra\":[],\"formHash\":\"bc47fbcdf6de1dab6a77f2e56ca9f8454455b7f8\"}'  class='grunion-field-text-wrap grunion-field-wrap'  data-jp-field-id='g39-orderidifapplicable' data-jp-visibility-root='g39-orderidifapplicable' data-wp-class--jetpack-field--conditionally-hidden=\"state.isFieldHidden\" data-wp-watch--conditional-focus=\"callbacks.manageConditionalFocus\" data-wp-init='callbacks.initializeField' data-wp-on--jetpack-form-reset='callbacks.initializeField' >\n<label\n\t\t\t\tfor='g39-orderidifapplicable' class=\"grunion-field-label text\" >Order ID (if applicable)<\/label>\n<input\n\t\t\t\t\ttype='text'\n\t\t\t\t\tname='g39-orderidifapplicable'\n\t\t\t\t\tid='g39-orderidifapplicable'\n\t\t\t\t\tvalue=''\n\n\t\t\t\t\tdata-wp-bind--aria-invalid='state.fieldAriaInvalid'\n\t\t\t\t\tdata-wp-bind--value='state.getFieldValue'\n\t\t\t\t\taria-describedby='g39-orderidifapplicable-text-error-message'\n\t\t\t\t\tdata-wp-on--input='actions.onFieldChange'\n\t\t\t\t\tdata-wp-on--blur='actions.onFieldBlur'\n\t\t\t\t\tdata-wp-class--has-value='state.hasFieldValue'\n\n\t\t\t\t\tclass='text  grunion-field' \n\t\t\t\t\t \/>\n \n\t\t\t<div id=\"g39-orderidifapplicable-text-error\" class=\"contact-form__input-error\" data-wp-class--has-errors=\"state.fieldHasErrors\">\n\t\t\t\t<span class=\"contact-form__warning-icon\" aria-hidden=\"true\">\n\t\t\t\t\t<svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.50015 11.6402H7.50015V10.6402H8.50015V11.6402Z\" \/>\n\t\t\t\t\t\t<path d=\"M7.50015 9.64018H8.50015V6.30684H7.50015V9.64018Z\" \/>\n\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.98331 3.0947C7.42933 2.30177 8.57096 2.30177 9.01698 3.09469L13.8771 11.7349C14.3145 12.5126 13.7525 13.4735 12.8602 13.4735H3.14004C2.24774 13.4735 1.68575 12.5126 2.12321 11.7349L6.98331 3.0947ZM8.14541 3.58496C8.08169 3.47168 7.9186 3.47168 7.85488 3.58496L2.99478 12.2251C2.93229 12.3362 3.01257 12.4735 3.14004 12.4735H12.8602C12.9877 12.4735 13.068 12.3362 13.0055 12.2251L8.14541 3.58496Z\" \/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/span>\n\t\t\t\t<span data-wp-text=\"state.errorMessage\" id=\"g39-orderidifapplicable-text-error-message\"><\/span>\n\t\t\t<\/div> \n\t<\/div>\n<br \/>\n\n<div style=\"\"  data-wp-interactive=\"jetpack\/form\" data-wp-context='{\"fieldId\":\"g39-howcanoperationshelp\",\"fieldType\":\"textarea\",\"fieldLabel\":\"How can operations help?\",\"fieldValue\":\"\",\"fieldPlaceholder\":\"\",\"fieldIsRequired\":\"1\",\"fieldErrorMessage\":\"\",\"fieldExtra\":[],\"formHash\":\"bc47fbcdf6de1dab6a77f2e56ca9f8454455b7f8\"}'  class='grunion-field-textarea-wrap grunion-field-wrap'  data-jp-field-id='g39-howcanoperationshelp' data-jp-visibility-root='g39-howcanoperationshelp' data-wp-class--jetpack-field--conditionally-hidden=\"state.isFieldHidden\" data-wp-watch--conditional-focus=\"callbacks.manageConditionalFocus\" data-wp-init='callbacks.initializeField' data-wp-on--jetpack-form-reset='callbacks.initializeField' >\n<label\n\t\t\t\tfor='contact-form-comment-g39-howcanoperationshelp' class=\"grunion-field-label textarea\" >How can operations help?<span class=\"grunion-label-required\" aria-hidden=\"true\">(required)<\/span><\/label>\n<textarea\n\t\t                style=''\n\t\t                name='g39-howcanoperationshelp'\n\t\t                id='contact-form-comment-g39-howcanoperationshelp'\n\t\t                rows='20'\n\t\t\t\t\t\tdata-wp-text='state.getFieldValue'\n\t\t\t\t\t\tdata-wp-on--input='actions.onFieldChange'\n\t\t\t\t\t\tdata-wp-on--blur='actions.onFieldBlur'\n\t\t\t\t\t\tdata-wp-class--has-value='state.hasFieldValue'\n\t\t\t\t\t\taria-describedby='g39-howcanoperationshelp-textarea-error-message'\n\t\t\t\t\t\tdata-wp-bind--aria-invalid='state.fieldAriaInvalid'\n\t\t\t\t\t\tclass='textarea  grunion-field'  required aria-required='true'><\/textarea>\n \n\t\t\t<div id=\"g39-howcanoperationshelp-textarea-error\" class=\"contact-form__input-error\" data-wp-class--has-errors=\"state.fieldHasErrors\">\n\t\t\t\t<span class=\"contact-form__warning-icon\" aria-hidden=\"true\">\n\t\t\t\t\t<svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.50015 11.6402H7.50015V10.6402H8.50015V11.6402Z\" \/>\n\t\t\t\t\t\t<path d=\"M7.50015 9.64018H8.50015V6.30684H7.50015V9.64018Z\" \/>\n\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.98331 3.0947C7.42933 2.30177 8.57096 2.30177 9.01698 3.09469L13.8771 11.7349C14.3145 12.5126 13.7525 13.4735 12.8602 13.4735H3.14004C2.24774 13.4735 1.68575 12.5126 2.12321 11.7349L6.98331 3.0947ZM8.14541 3.58496C8.08169 3.47168 7.9186 3.47168 7.85488 3.58496L2.99478 12.2251C2.93229 12.3362 3.01257 12.4735 3.14004 12.4735H12.8602C12.9877 12.4735 13.068 12.3362 13.0055 12.2251L8.14541 3.58496Z\" \/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/span>\n\t\t\t\t<span data-wp-text=\"state.errorMessage\" id=\"g39-howcanoperationshelp-textarea-error-message\"><\/span>\n\t\t\t<\/div>\n\t<\/div>\n<br \/>\n\t<p class='contact-submit'>\n<div class=\"contact-form__error\" data-wp-class--show-errors=\"state.showFormErrors\"><span class=\"contact-form__warning-icon\" aria-hidden=\"true\"><i><\/i><\/span><span class=\"contact-form__error-message\" tabindex=\"-1\" data-wp-watch=\"callbacks.focusOnValidationError\" data-wp-text=\"state.getFormErrorMessage\"><\/span><ul aria-label=\"Form errors\">\n\t\t\t\t<template data-wp-each=\"state.getErrorList\" data-wp-key=\"context.item.id\">\n\t\t\t\t\t<li><a data-wp-bind--href=\"context.item.anchor\" data-wp-on--click=\"actions.scrollIntoView\" data-wp-text=\"context.item.label\"><\/a><\/li>\n\t\t\t\t<\/template>\n\t\t\t\t<\/ul><\/div><div class=\"contact-form__error\" data-wp-class--show-errors=\"state.showSubmissionError\" data-wp-text=\"context.submissionError\" tabindex=\"-1\" data-wp-watch=\"callbacks.focusOnSubmissionError\"><\/div>\t\t<button type='submit' class='pushbutton-wide'>Send support request<\/button>\t\t<input type='hidden' name='contact-form-id' value='39' \/>\n\t\t<input type='hidden' name='action' value='grunion-contact-form' \/>\n\t\t<input type='hidden' name='contact-form-hash' value='bc47fbcdf6de1dab6a77f2e56ca9f8454455b7f8' \/>\n\t<\/p>\n<\/form>\n<\/div>\n<p>Pepper\u2019s secure ticket form remains available inside chat when staff review is needed. The Contact Us form above is an additional way to reach operations; it does not enroll anyone in SMS messages.<\/p>\n<h2>Important boundary<\/h2>\n<p>EZpeps products are research materials only. Pepper cannot provide medical, product-use, dosing, administration, safety, treatment, or individualized suitability guidance. Pepper can help with non-medical catalogue details, product documentation, ordering, and customer service.<\/p>\n<p>For published policy details, see <a href=\"https:\/\/ezpeps.co\/shipping-and-payment\/\">Shipping &amp; Delivery<\/a>, <a href=\"https:\/\/ezpeps.co\/return-and-replacement-policy\/\">Return &amp; Replacement<\/a>, <a href=\"https:\/\/ezpeps.co\/terms-and-conditions\/\">Terms<\/a>, and <a href=\"https:\/\/ezpeps.co\/privacy-policy\/\">Privacy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Start with Pepper Pepper is the EZpeps live-chat assistant and the first point of contact for customer support. Open the chat on any page to ask a customer-service question, find published catalogue or policy information, or check an order\u2019s status with an exact order ID. What Pepper can help with Published catalogue details, documentation, checkout, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support &amp; Contact - EZpeps.co<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ezpeps.co\/?page_id=39\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support &amp; Contact - EZpeps.co\" \/>\n<meta property=\"og:description\" content=\"Start with Pepper Pepper is the EZpeps live-chat assistant and the first point of contact for customer support. 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